Jun 28, 2018
This week on Trusted Counsel’s podcast show “In Process: Conversations about Business in the 21st Century,” Managing Partner, Evelyn Ashley moderated a panel discussion (which was audio recorded on site) on learning about the process and benefits about certifying a woman owned business. Trusted Counsel, a...
Jun 14, 2018
We all know that call centers have some of the highest turnover rates for a given industry, 29 percent in fact (according to a 2016 Contact Decision Makers’ Guide). This figure is significantly higher than the 10% benchmark that most businesses and/or industries regularly aim for. Meet entrepreneur Craig Handley,...
Jun 14, 2018
We all know that call centers have some of the highest turnover rates for a given industry, 29 percent in fact (according to a 2016 Contact Decision Makers’ Guide). This figure is significantly higher than the 10% benchmark that most businesses and/or industries regularly aim for. Meet entrepreneur Craig Handley,...